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When the processing of your data is based on consent, we will obtain that consent at the time of collection. You consent to the processing of your data by accessing our website or using our services, features, or functions. You may withdraw consent at any time, but the withdrawal will not affect the legality of data processed before the withdrawal.

age restriction

You affirm that you are over 18 years old and legally capable of entering into agreements. Individuals under 18 may only use our services with the consent and supervision of an adult.

data proctection principles

We comply with the following data protection principles:

• Data must be processed lawfully, fairly, and transparently.
• Data collection must be limited to what is necessary.
• Data must be kept accurate and up to date.
• Data must be stored securely and retained only as long as necessary.

information we collect

We collect both personal and non-personal information:

• Automatically collected data:This includes your IP address, browser type, pages viewed, and other usage statistics.
• Information you provide: This includes your contact details, identity information, health records, test samples, and test results.

Use of your Data

Your data is used for the following purposes:

• To verify your identity.
• To fulfil our contractual obligations and provide services to you.
• To analyze and process your test samples through accredited laboratories.
• To communicate your results and relevant treatment options.
• To comply with legal and regulatory requirements.

We may share your information with doctors, partner labs, pharmacies, and regulatory bodies when legally required. However, we do not control how partner labs handle your data, and any misuse or unauthorised access by such partners is beyond our responsibility.

partner liability

While we take all reasonable steps to ensure your personal information is secure, we cannot be held responsible for how third-party partner labs handle your information. Once your data is shared with partner labs or other entities for diagnostic services, LabTracka disclaims liability for any issues arising from their handling, misuse, or breach of your data. It is the responsibility of these third-party entities to comply with their own privacy and data protection policies.

data accuracy & retention

We will take reasonable steps to ensure your data is accurate and up to date. Health data may be retained permanently to maintain a record of test information and samples. You may request the erasure of your data at any time, subject to legal requirements.

disclosure

We will not sell or disclose your data except as needed to provide our services. This may include sharing information with accredited labs, healthcare providers, couriers, IT service providers, and other trusted third parties with whom we have agreements to protect your data. We will also disclose your data if required by law.

Transfer of Personal Data

Your data may be transferred to foreign countries for service provision. We will ensure that appropriate safeguards are in place before transferring your information.

Your Rights

You have the right to:

• Be notified if we are transferring your personal information.
• Request the erasure of your data.
• Request corrections to inaccurate data.
• Halt further dissemination of your data.

security

We take appropriate measures to protect your data, including encryption and access control measures. However, we cannot be held liable for unauthorized disclosures that occur through no fault of ours.

cookies

We use cookies to enhance your experience and monitor web traffic. You may disable cookies through your browser, but this may limit your use of our website.

Limitation of Liability

While we take all reasonable steps to protect your personal information, LabTracka is not liable for unauthorized disclosures or breaches caused by third-party entities, including partner labs, that are beyond our control.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon notification.

contact us

If you have any questions about these Terms, please contact us at[email protected].